SuperBlue: Experience Guide/Front of House/Customer Service

Experience Guide/Front of House/Customer Service

SuperBlue
Job Category:
Customer Service
Job Type:
Full Time
Experience level:
Entry Level
Remote:
Not Remote-Eligible

Superblue is a groundbreaking new Experiential Art Center dedicated to producing, presenting, and engaging the public with one-of-a-kind immersive experiences in the Allapattah of Miami. We are looking for candidates to join our team who are curious - who have an appreciation for art, technology, Miami, and the intersectionality of the three. Candidates should have outstanding customer service skills - a friendly, relaxed, hospitable approach, gracious, and welcoming in greeting and engaging guests. We seek candidates who are intelligent, creative, self-aware, and have a sense of humor, style, and integrity – people who can enhance the experience and enjoyment for all. The Experiential Art Center is open 362 days a year and will have flexible scheduling for both full-time and part-time positions. We are now hiring for our upcoming busy season, Art Basel, and other exciting events! Come join us! Experience Guides ($10-$12/hour based on experience): • Your main role will be to welcome guests and provide ticketing, retail, and/or operations support. You’ll learn about our exhibitions so you can engage in conversation to draw out curiosity and excitement with visitors. • Ideally at least one year of customer service experience in the Arts / Entertainment / Hospitality / Customer Service industry preferred, along with Zendesk or similar customer service software experience. • You’ll need dependable transportation for holidays and late work hours as needed, as well as availability for at least one shift on holidays, evenings, and weekends. • Bilingual is a plus, as is a passion for the arts and entertainment! Superblue is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex or gender, marital status, veteran status, sexual orientation, genetic information, or arrest record. Our leadership team is dedicated to this policy with respect to recruitment, hiring, promotion, transfer, training, compensation & benefits, and all general treatment during employment.

How to apply:

Send resume to: jobs@superblue.com. Please put in the subject heading: EXPERIENCE GUIDE

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