Miami Begins with Me - LGBTQ Diversity & Inclusion Training
Now - May 31, 2022
Free
This FREE training program designed for INDIVIDUALS who work in Miami's tourism industry and aims to empower them on ways to engage with LGBTQ customers. The session explores how preconceptions of gender and sexual orientation have shaped customer service practices. Examining these assumptions provides new awareness and actions that create authentic and welcoming experiences for all visitors.
For our hotel partners, we invite you to consider the Pink Flamingo Hospitality Certification offered by the Miami-Dade Gay & Lesbian Chamber of Commerce.