Destination Pledge

Destination Pledge
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We Invite You to Get Familiar With the Miami Shines Pledge

The Greater Miami Convention & Visitors Bureau and our dedicated partners have committed to the Miami Shines Pledge. This promise ensures all visitors will feel safe and comfortable when traveling to Miami. As we carry out our recovery, our efforts are focused on showcasing the voice of the destination which encompasses its diverse community, people, places, neighborhoods, experiences and, naturally, its weather and sunshine. Our pledge is a commitment to our guests that we will provide a level of comfort that will put travelers at ease while enjoying the destination. We vow to mitigate any risks by achieving proper sanitation standards suggested by the CDC (Center for Disease Control and Prevention) and want to make leisure and business travelers, as well as meeting planners aware of our promise in making Miami a clean and safe retreat.

The Greater Miami Convention & Visitors Bureau united with our partners including Miami-Dade County, the Greater Miami & The Beaches Hotel Association, the Miami Beach Convention Center, Miami-Dade County Department of Transportation, Taxicab Authority, Uber, Lyft, restaurants and retail outlets. All have guidelines designed to inform and educate guests on optimal sanitation/hygiene practices. Together we can all do our part to make Miami Shine even brighter and offer a better tomorrow to our travel and hospitality industry.

Below are the sanitation protocols being followed at key locations and settings.

Miami International Airport

(Miami-Dade County):

  • Facial coverings required for passengers, employees and visitors
  • Increased cleaning and disinfecting of high touch point areas
  • Additional hand sanitizing stations
  • Plexiglass in key areas
  • Additional signage
  • Dining & lounges restricted to 50 percent capacity
  • Implementing social distancing (at least 6 feet)

Hotels

(Greater Miami & The Beaches Hotel Association):

  • Increased cleaning and disinfecting
  • Additional signage
  • Certified workplace safety training for staff
  • Mandatory PPE equipment for staff
  • Health screening for staff
  • High-efficiency air filters
  • Plexiglass in key areas
  • Social distancing (at least 6 feet)

Miami Beach Convention Center

(Spectra Management/Centerplate):

  • Increased cleaning and disinfecting
  • Touch-free surfaces in restrooms
  • Additional signage
  • Staff training on proper prevention techniques
  • Additional hand sanitizer dispensers
  • Food & Beverage service providers also taking appropriate measures

Transportation / Shuttles

(MDC Dept. of Transportation, Taxicab Authority, Uber, Lyft):

  • Disinfecting & cleaning all surfaces and vehicles after each ride
  • Hand sanitizer, face masks and cleaning supplies distributed to drivers and available at loading zones
  • Removed additional touchpoints in vehicles
  • Drivers/customers must wear facial coverings
  • Social distancing measures in vehicles & loading zones and adhering to capacities
  • Plexiglass between driver and passengers

Restaurants

  • Restaurant staff must wear facial coverings
  • Screening employees
  • No preset place settings
  • Cleaning and disinfecting after every seating
  • Hand sanitizer and wipes available at each table
  • Disposable menus, cutlery and single-use condiments

Retail

  • Masks required for visitors and employees
  • Enforcing social distancing
  • Cleaning and disinfecting
  • Hand sanitizing stations throughout malls/stores
  • Monitoring shopper traffic
  • Screening employees
  • Plexiglass in key areas