Assistant Manager - Narbona Key Biscayne

The Assistant Restaurant Manager supports the General Manager in overseeing daily operations to ensure smooth, efficient, and profitable restaurant performance. This role requires a hands-on leader who can balance operational excellence, staff development, financial performance, and customer satisfaction while upholding brand values and compliance standards.

Key Responsibilities

Operational Management

• Assist in daily restaurant operations to ensure seamless service delivery.
• Support inventory management, maintaining stock levels and cost control.
• Ensure all equipment is properly maintained and operational.

Staff Management

• Assist in recruiting, training, supervising, and evaluating restaurant staff.
• Promote a positive, team-oriented work culture.
• Help manage shift schedules and labor costs in line with budget goals.

Customer Service

• Maintain high standards of customer service and guest satisfaction.
• Resolve customer complaints efficiently and professionally.
• Develop strategies to enhance customer loyalty and overall experience.

Financial Management

• Assist in budget preparation and financial performance monitoring.
• Support reporting, analysis, and cost-control initiatives.
• Help implement strategies to achieve financial targets.

Health and Safety

• Ensure compliance with health, safety, and sanitation regulations.
• Conduct routine inspections and correct safety issues promptly.
• Train staff on safety procedures and standards.

Marketing & Promotion

• Collaborate on marketing initiatives to attract and retain customers.
• Coordinate with marketing teams on special events and campaigns.

Strategic Planning

• Assist in developing and implementing operational policies.
• Contribute to the restaurant’s long-term strategic goals.

Qualifications

• Education: Associate’s degree in Hospitality Management or related field preferred.
• Experience: 3+ years in restaurant management with proven supervisory experience.
• Skills: Leadership, communication, financial acumen, and proficiency in restaurant management software and MS Office.

Work Environment

• Flexible schedule including nights, weekends, and holidays.
• Must be able to stand and move throughout the restaurant for extended periods.

Compensation & Benefits

• Salary: $58,000 per year
• Benefits: Health, dental, and vision insurance; paid time off; life insurance; free meals; 20% employee discount on market products; 20% family dining discount; and professional development opportunities.

Requirements

• 5 years of restaurant management experience (preferred)
• Bilingual: English and Spanish (required)
• Food Safety Certification (required)
• Reliable transportation and ability to commute

Job Type: Full-time