Accessibility at MIA

At Miami International Airport (MIA), air travel is safe, convenient and inclusive. Thanks to the myMIAccess program — and full compliance with the Americans with Disabilities Act (ADA) — passengers with disabilities have easy access to services, amenities and essential travel information. All over MIA, you’ll find conveniences and programs that make for smooth flying.

Ground Transportation & Parking

Upon arriving at the airport, you’ll find designated disabled permit and stroller permit parking at the Dolphin and Flamingo parking garages on Level 3 near the moving sidewalk as well as additional spaces, including van-accessible spots, on the easternmost ground level of both garages.

Passengers can request accessible taxi service upon arrival at the ground level curbside area. There are also designated accessible transit pickup points to assist passengers with pickup and drop-off with Miami-Dade County's paratransit and special transportation services network, which offers door-to-door transportation services 24/7.

Mobility & Wheelchair Services

For ticketed passengers with limited mobility who need wheelchair service, contact your airline directly as each coordinates its own wheelchair assistance. Ten wheelchair charging stations, found in Concourses D, E, F, G, H and J and pre-security in the D and H International Arrivals concourse, enable passengers to charge electric wheelchairs and mobility scooters.

Hearing & Vision Accessibility

MIA is part of the Aira airport network, a free vision-assistance service that connects blind and low-vision passengers through the Aira mobile app to a remote agent who will help them navigate the airport by describing what’s in their field of vision, identifying luggage and reading flight information monitors.

For those with disabilities not immediately obvious to those around them, such as hearing loss, autism, anxiety or PTSD, MIA is a member of the Hidden Disabilities Sunflower Lanyard program. Through this program, passengers wear a sunflower lanyard to discretely communicate to airport staff that they may need more time or have additional questions while traveling. The airport also provides multisensory rooms, where passengers with cognitive and developmental disabilities, such as autism, can retreat for a calming and stimulating environment. The rooms include sensory aids that stimulate reaction, encourage communication and reduce agitation and anxiety.

Restrooms & Family/Companion Care Facilities

Restrooms are located throughout the terminal and feature toilet compartments for travelers with disabilities. There are also a number of unisex restrooms equipped for the disabled and their companions.

Nursing mothers are welcome to pump or nurse anywhere at MIA, and the airport is also equipped with MIAmamas pods and nursing suites for privacy in every concourse, including an accessible nursing room in Concourse J.

Service Animal Relief Areas

Service animal relief areas are located post-security in Concourses D, F, G and J; outdoor areas are at the arrival level in Concourse D, F and J. These enclosed relief areas include synthetic grass, a fire hydrant, disposable bags and sinks.

Special Diets

Airlines and food vendors throughout MIA are adept at accommodating special dietary, medical and religious needs. On select flights, passengers can request a special meal to accommodate a variety of special diets, including diabetic, gluten intolerant, low sodium, vegetarian, lactose intolerant and more. At airport vendors, passengers can communicate their dietary needs to learn more about each restaurant’s specific offerings.

TSA Screening Assistance & Security Checkpoints

The Transportation Security Administration (TSA) provides assistance and special procedures to travelers with disabilities and medical conditions. Passengers can contact the TSA passenger support specialist before traveling to make special arrangements, or they can inform a TSA officer of their disability or medical condition at the security checkpoint for special accommodations. Be sure to bring any necessary medical documentation with you.

MIAair Travel Dress Rehearsal

MIA even offers travel dress rehearsal opportunities, allowing passengers with different abilities to practice the airport experience in a safe and controlled environment. The MIAair program helps travelers prepare for flights, ensuring smooth traveling.

Learn more about accessible travel in Miami.