Senior Sales Manager: Audio Visual, Event Technology - Fontainebleau Miami Beach

Join Pinnacle Live as a Senior Sales Manager – Audio Visual, Event Technology in Miami Beach. Pinnacle Live is a premium in-house audiovisual and event production company serving premier hotels and resorts across North America. This full-time, on-site position focuses on driving event technology and large-scale production sales while delivering exceptional experiences for hotel clients.

The Senior Sales Manager serves as a sales expert and key partner to the hotel sales team, managing opportunities from initial lead qualification through proposals, contracts, event execution, and post-event follow-up. The role is ideal for an experienced hospitality sales professional with strong relationship-building, project management, and business development skills. :contentReference[oaicite:0]{index=0}

Key Responsibilities

• Serve as a sales subject matter expert and ambassador for the designated hotel sales team.
• Generate and revise scopes of work, quotes, proposals, and contracts for hotel leads requiring audiovisual and event technology services.
• Manage leads throughout the sales process, including prequalification, solution development, pricing and service negotiations, contract confirmation, and follow-up.
• Drive large-scale production sales opportunities for the designated property.
• Develop an in-depth understanding of Pinnacle Live's audiovisual products, services, and emerging technologies.
• Provide clients with layouts, renderings, visuals, product recommendations, and other resources to support event planning.
• Maintain accurate client information and sales activity within Pinnacle Live's CRM platform.
• Develop and execute individual sales strategies while monitoring sales funnel activity and performance.
• Build strong relationships with hotel sales teams, clients, and internal Pinnacle Live teams.
• Represent Pinnacle Live and the hotel during site visits, planning meetings, pre-convention meetings, and event debriefs.
• Deliver exceptional customer experiences throughout the sales process, event execution, and post-event follow-up.
• Manage accurate and timely event and client billing.

Qualifications

• Bachelor's degree in business or a related field.
• Minimum of three years of experience in a customer service-facing role.
• Minimum of two years of hospitality sales leadership experience.
• Proficiency with CRM platforms and sales activity reporting.
• Strong communication, presentation, relationship-building, project management, and organizational skills.
• Ability to manage multiple projects effectively in a fast-paced environment.
• Production and staging experience preferred.
• Scenic and décor experience preferred.
• Rigging, electrical, and exhibit experience preferred.

Benefits

• Performance-based incentive plans in addition to base salary.
• Paid time off, holidays, and sick/personal days.
• 401(k) with company contribution match.
• Health, vision, dental, and additional insurance benefits.

Position: Senior Sales Manager – Audio Visual, Event Technology
Location: Miami Beach, FL
Schedule: Full-Time, On-Site
How to Apply: Apply online through Pinnacle Live Careers.

How to Apply: Apply online.