Support Staff - Mayfair House Hotel & Garden

Mayfair House Hotel & Garden is a Two MICHELIN Key hotel and a proud member of the Condé Nast Traveler Gold List 2026. Designed for the cultured, curious, and discerning traveler, Mayfair House offers an iconic experience set against a sensual and sophisticated backdrop. Our hotel is refreshingly current yet timeless—rooted in an artist-driven narrative and defined by its signature, eccentric design.

We are seeking passionate hospitality professionals to join our forward-thinking, industry-changing team. At Mayfair House, service is high-touch yet unpretentious—personable, accommodating, effortless, and discreet.

Employee Benefits & Perks

• Tuition reimbursement
• 35% employee dining discounts at hotel outlets
• Upsell incentives
• Monthly employee recognition programs
• Employee Assistance Program (EAP)
• Hotel stay discounts
• Paid time off
• Competitive health benefits and daily employee meals

Overview

Assist the Outlet Manager and Restaurant Servers in maintaining a clean and welcoming environment, as well as providing guests stellar service.

Essential Duties and Responsibilities

• Quickly clear dirty table settings and prepare table for resetting. Promptly and consistently reset all service ware.
• Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen, and condiments.
• Serve guests with beverages, bread, and butter to begin their dining experience and replenish as necessary.
• Transport all dirty tableware from dining room to dishwashing area for proper cleaning.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Qualifications and Skills

• Knowledge of the appropriate table settings and service ware.
• Ability to grasp, lift and/or carry, or otherwise, transport up to 50 lbs. with or without reasonable accommodation.
• Ability to move or push goods on a hand cart/truck weighing a maximum of 150 lbs. with or without reasonable accommodation.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences.

Join Our Team

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace. If you're excited about this role but your experience doesn't align perfectly, we encourage you to still apply! We also highly value U.S. military experience and invite all qualified military candidates to apply.

https://wd12.myworkdaysite.com/en-US/recruiting/heihotels/External_Career_Site/job/Mayfair-House-Hotel--Garden---Miami-FL/Support-Staff_JR113513?locations=1edd55dedf001001b258937312ef0000