Front Desk Agent Night Auditor - Avalon Hotel

Front Desk Agent & Night Auditor

Pay: From $19.00 per hour

Location:
Avalon Hotel
700 Ocean Drive
Miami Beach, FL 33139

Join our dynamic hospitality team in a vital role that combines guest relations with essential overnight operations. We are seeking an incredibly responsible, detail-oriented professional to manage our front desk and night audit procedures. This position is perfect for someone who thrives in a vibrant environment and is committed to delivering memorable guest experiences while ensuring operational excellence.

Shift Schedule

This is a split-shift position requiring availability for both evening and overnight hours:

• 3 evenings: 4:00 PM – 12:00 AM
• 2 overnights: 12:00 AM – 8:00 AM

Key Responsibilities

• Guest Services: Greet and assist guests with check-in/check-out and inquiries in a friendly, professional manner.
• Night Audit: Conduct nightly audit procedures, including balancing accounts, verifying transactions, and preparing financial reports.
• Communications: Manage multi-line phone systems and coordinate with housekeeping and maintenance teams.
• Safety & Security: Monitor security cameras and perform routine safety checks around the property during overnight hours.
• Administrative: Maintain accurate records of reservations and guest information in WebREZ Pro.

Requirements

• Experience: Minimum 1 year of front desk or night audit experience preferred.
• Technical Skills: Proficiency with WebREZ Pro is preferred.
• Education: High school diploma or equivalent required.
• Languages: English required; Spanish or multilingual abilities are highly desirable.
• Compliance: Must pass a background check, be authorized to work in the U.S., and maintain a drug and alcohol-free workplace.
• Soft Skills: Ability to work independently with minimal supervision and a passion for hospitality management.

Benefits

• Health insurance
• Paid time off
• Employee discount

How to Apply

If you are an energetic team player looking to embark on a rewarding career in Miami Beach, we would love to hear from you.

Please send your resume to afca2021@gmail.com
Call or text Michelle Glassie at 305-984-4244