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Welcome Back
We Are Open For Business

We look forward to welcoming you to Greater Miami and The Beaches. Our hotels, restaurants, retail and most attractions are open and ready to welcome you back to where some of the world’s most beautiful scenery and rich tapestry of diversity, arts, culture and multicultural neighborhoods come to life.

Whether you are visiting on vacation or business, we welcome you back to our shining community offering visitors a fascinating blend of tropical living and cosmopolitan offerings.

If you are considering travel to Greater Miami and The Beaches, make sure to learn about our Miami Shines program offering amazing deals at hotels, restaurants, attractions and museums throughout all of Greater Miami and The Beaches all summer long. Visit MiamiShines.com and get inspired to shine a little brighter with amazing getaway deals.

Visitors are advised to call their hotels, restaurants, retail locations and business establishments in the event of modified hours of operations or new guidelines.

Travel Guidelines

Greater Miami and The Beaches is taking steps to help stop the spread of the coronavirus and keep visitors and residents healthy. Throughout various tourism touch points in the destination, partners are pledging to adhere to the highest standards for mitigation of communicable diseases to help reduce the spread of the COVID-19. The Destination Pledge for Greater Miami and The Beaches is being implemented at several tourism touch points throughout the community including at Miami International Airport and PortMiami as well as local attractions, museums, hotels, retail and dining establishments. In the City of Miami Beach, officials have created the MB Standard, a program which provides decals to businesses adhering to specific guidelines identified by the City of Miami Beach. Learn more about MB Standard businesses in Miami Beach.

Hotels

Hotels in Greater Miami and The Beaches are open for business however visitors are encouraged to call their hotel directly to confirm level of operation as well as specific guidelines to follow while on property. In general, here are general guidelines visitors should know when staying in a hotel or motel while in Greater Miami and The Beaches:

  • Gatherings will be limited to groups of 10 people or less; convention and meeting spaces follow social distancing guidelines and will be limited to 50 percent capacity
  • Six-foot distance between people, other than family members is recommended
  • Staff and guests must wear a mask or cloth face covering that covers the nose and the mouth when in common areas in the interior and exterior of the building
  • Staff must wear facial coverings at all times inside the facility and in common areas outside the facility
  • Until further notice no pets will be allowed in any guest rooms at any hotel other than a Service Animal as defined by the Americans with Disabilities Act
  • Elevators may be used up to 50 percent capacity, with no more than 4 occupants unless they are from the same family. The distance in the elevator will be marked to organize guests to stand at 3-feet distances between occupants who are all wearing facial coverings or masks, unless traveling as a family unit
  • An employee will be present to sanitize the button panels at regular intervals, at least once per hour
  • No valet parking where onsite parking is available. When parking is unavailable, valet attendants must maintain distance and wear masks, change/sanitize gloves between each vehicle and not touch guests luggage unless guest is physically unable to life the luggage.

For a complete look at guidelines and regulations while staying in hotels in the Greater Miami Area, please reference page 67 of Miami-Dade County’s New Normal Plan.

Restaurants

Take-out and delivery services at restaurants across Greater Miami and The Beaches is readily available. Visit MiamiEats for access to delivery and take out menus for hundreds of restaurants across the destination. In addition, dining rooms at restaurants are allowed to open within Greater Miami and The Beaches as long as adhering to certain guidelines. Following is what visitors should know when dining at restaurants within the destination:

  • Any indoor restaurant operation must be limited to no more than 50% of its building occupancy with the maintenance of social distancing of 6 feet between parties
  • Any outdoor seating must maintain similar distancing but in no event may the combined indoor and outdoor operation exceed 100% of its legally permitted building occupancy
  • All bar counters will be closed to seating.
  • A per table party limit of 4 persons must be maintained whether seating is indoor or outdoors unless the members of the party are from the same household. When parties are from the same household, tables may seat up to 10 persons. Restaurants must also make reasonable accommodations to party sizes
  • All restaurants must create visible floor markings for appropriate 6-foot distancing for each party in any waiting areas, whether exterior or interior
  • Distinct areas must be created for customer waiting, order pickup/take out and any third-party delivery services.
  • Tables must be arranged such that the distance from the back of one chair to the back of another chair shall be at least 6 feet apart and guests shall face each other from a distance of at least 3 feet (3 foot of internal table distance does not apply to parties consisting of one household unit).* In order to facilitate compliance with these distancing requirements, restaurants must establish a procedure to inquire from arriving parties whether or not they consist of one household unit.

For a complete look at guidelines when dining at restaurants in the destination, reference page 55 of Miami-Dade County’s New Normal Plan.

Retail

Greater Miami and The Beaches is home to world-class shopping as well as unique small retail businesses throughout neighborhoods and the destination. Retail shops are open for business however operating under new guidelines.

Here are some of the guideline’s visitors should know when visiting retail establishments within the Greater Miami area:

  • Facial coverings must be worn inside a retail establishment
  • Hand sanitizing dispensers or sanitizer available at entrances and in common areas
  • Customer queues for fitting rooms and at cashiers must be spaced out with floor markers (every 6 ft)
  • Staff and customers to be limited up to a maximum of 50 percent of mall/store occupancy
  • Signs outside and inside the elevators to limit capacity to 4 passengers, with visual markers for passengers to stand on
  • Cart handles and basket handles must be sanitized between uses by the retailer
  • Car valet services not allowed, unless self-parking is unavailable. Where self parking is unavailable, valet may be utilized. Valet operator will step away 6 feet after opening car door (visual markers should be placed on the ground to assist). After parking, vehicle operator will switch or sanitize gloves prior to servicing the next vehicle.
  • Entry and exit points will be indicated by markers creating one-way circulation paths inside stores
  • Only the customers receiving the service may enter the shop (except for an adult accompanying a minor or someone requiring assistance)
  • For services requiring an appointment; appointments must be recorded for tracking purposes and for the notification of others that may have been present in the shop, if a positive COVID-19 case is reported
  • Customers must wait outside of the business (practicing social distancing) or in their cars until they are called for their appointment

For a complete look at guidelines when visiting retail establishments in the destination, reference page 37 of Miami-Dade County’s New Normal Plan.

Museums, Cultural Institutions and Attractions

Attractions and museums are beginning to open throughout Miami-Dade County however visitors are encouraged to check in with respective attraction to ensure they are fully operational. Following are some of the new guidelines and limitations when visiting museums, cultural institutions and attractions:

  • Utilize hand sanitizing stations at entrances and in common areas
  • Customer queues will be spaced out at venue entry and at ticketing booths with floor markers (every 6 ft); virtual waiting area / queue where feasible will be adopted
  • Plexiglass barriers between cashier and customer
  • Turnstiles to touchless ticket scanning will be updated
  • Elevators to limit capacity to 4 passengers, with visual markers for passengers to stand on. People will be encouraged to take the stairs where appropriate
  • No car valet services, unless self-parking is unavailable. Where self parking is unavailable, valet may be utilized. Valet operator will step away 6 feet after opening car door (visual markers should be placed on the ground to assist). After parking, vehicle operator will switch or sanitize gloves prior to servicing the next vehicle.
  • Entry and exit points, will be marked creating one-way circulation paths inside venue when possible
  • Public seating areas will be removed
  • Group tours and group programming will be suspended

For a complete list of guidelines when visiting museums, cultural institutions and attractions in Greater Miami and The Beaches, reference page 42 of Miami-Dade County’s New Normal Plan.

Travel Information for Visitors

Air Travel

The U.S. government has several travel restrictions in place including suspending most inbound travel from Europe, Asia and some of Latin America. For the most up-to-date information on travel restrictions, please check with the US Department of State.

Miami International Airport remains open and servicing flights. Many carriers have begun cancelling and/or reducing service, therefore, travelers into the Greater Miami area are advised to check with their carrier to check on the status of flights.

Cruise Travel

The US Department of State has introduced new guidelines advising Americans not to travel by cruise ship. As such, major cruise lines have temporarily suspended operations while PortMiami remains operational for cargo business. For your convenience, following are some of Greater Miami's top cruise lines and their updates.

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